Shipping and Delivery

Last updated: 7 January 2025

Thank you for choosing our e-shop. We want to ensure a smooth and reliable delivery of your goods to you, which is why we have detailed our delivery terms and procedures in this delivery policy.

1. Delivery zones

1.1 We deliver to Lithuania, Latvia, Estonia, Poland and European countries.

2. Delivery partners

2.1 We deliver goods in Lithuania, Latvia and Estonia using Omniva, DPD delivery and postal services.

2.2 Deliveries to other European countries are made using DHL delivery services.

3. Delivery times

3.1 Delivery times depend on your place of residence and the delivery method chosen.

3.2 Generally, delivery times in Lithuania, Latvia and Estonia may vary from 1 to 3 working days.

3.3 International delivery may take between 3 and 10 working days, depending on the delivery location.

4. Delivery prices

4.1 Delivery prices vary depending on the delivery territory, the weight of the goods and the delivery method chosen.

4.2 Before placing an order, you may review the available delivery prices and choose the option that suits you best.

5. Tracking

5.1 Once you have placed your order, you will receive a tracking number which you can use to monitor the status of your order and delivery.

5.2 This tracking number will allow you to track your shipment directly through the delivery service provider's website.

6. Change of address

6.1 Make sure the delivery address is correct and complete.

6.2 If you need to change your delivery address after you have placed your order, please contact us immediately so that we can help resolve the situation.

Contact us

If you have any questions or comments about our delivery policy or delivery processes, please contact us by email at info@sockaroo.eu; or by telephone at 0037060259302.

Thank you for trusting our online shop and choosing to buy from us. We strive to make your purchase a pleasant experience and to ensure a smooth delivery.

You can make payments using Swedbank, Seb, Luminor, Citadele and Šiaulių bankas e-banking services. Payments can be made in euros. Payments are made using the MakeCommerce.lt payment platform.

Sincerely,

Sockaroo