Shipping policy
Last updated: January 7, 2025
Thank you for choosing our e-shop. We want to ensure a smooth and reliable delivery of goods to you, so we have detailed our delivery terms and procedures in this delivery policy.
1. Delivery Zones
1.1 We deliver goods to Lithuania, Latvia, Estonia, Poland, and other European countries.
2. Delivery Partners
2.1 In Lithuania, Latvia, and Estonia, deliveries are made using Omniva, DPD, and postal services.
2.2 Deliveries to other European countries are carried out using DHL delivery services.
3. Delivery Times
3.1 Delivery time depends on your location and the chosen delivery method.
3.2 As a general rule, delivery within Lithuania, Latvia, and Estonia may take 1 to 3 working days.
3.3 International deliveries may take 3 to 10 working days, depending on the destination.
4. Delivery Costs
4.1 Delivery costs vary depending on the delivery zone, the weight of the goods, and the chosen method.
4.2 Before placing an order, you can review the available shipping rates and choose the most suitable option.
5. Tracking
5.1 After placing your order, you will receive a tracking number to monitor your order and delivery status.
5.2 You can track your shipment directly through the delivery provider’s website using the tracking number.
6. Address Changes
6.1 Please ensure your delivery address is correct and complete.
6.2 If you need to change the delivery address after placing an order, contact us immediately so we can help resolve the issue.
Contact Us
If you have any questions or comments regarding our delivery policy or processes, please contact us via email at info@sockaroo.eu or call us at +370 602 59302.
Thank you for trusting our online store and choosing to shop with us. We strive to ensure your shopping experience is enjoyable and that delivery goes smoothly.
Payment Information
You can make payments via Swedbank, SEB, Luminor, Citadele, and Šiaulių bankas online banking services. Payments are accepted in euros and are processed through the MakeCommerce.lt payment platform.
Sincerely,
Sockaroo